ClearScribe Chrome Extension Privacy Policy

1. Account authentication and connected account access

When you choose to connect the extension, you sign in to ClearScribe and approve the connection. The extension receives account information used to identify your account and check available plan access. Its authenticated requests can access supported ClearScribe features, including your meetings, Library items, Web Research, exports, and meeting AI features. Access is limited to the signed-in account and is subject to the features available to that account.

The extension keeps authentication session information in Chrome extension storage so it can remain connected and refresh its session. You can disconnect from the extension. Disconnecting removes its locally stored authentication information and requests server-side sign-out; it does not delete meetings, notes, or other content already saved to your ClearScribe account.

2. Browser permissions and meeting-tab detection

The extension requests Chrome permissions for its side panel, the active tab, tab information, extension storage, tab audio capture, and an offscreen document used for audio processing. Chrome may also ask you to grant optional access to a website when you choose to capture its page content. You can decline optional website access; page capture for that site will not work without it.

The extension may inspect the active tab’s URL and title to identify supported meeting pages and show meeting-related controls. This detection does not start recording, Live Captions, or a meeting bot. The extension does not automatically join meetings or record them.

3. User-initiated recording

Recording starts only after you select a tab and choose Start recording. The extension captures audio from that browser tab. If you enable microphone capture, Chrome may request microphone permission and microphone audio is mixed into the recording. You can mute the microphone while recording.

Recording data is saved in the extension’s local browser storage while you review it. You can upload it to your ClearScribe account or discard it. If you enabled automatic upload in the extension, a completed recording may upload after you stop it; otherwise, you choose when to upload. Uploaded audio is sent to ClearScribe for meeting transcription and processing.

4. Live Captions and transcription

Live Captions start only when you choose to start them for a selected tab. The selected tab’s audio is sent through ClearScribe’s server to Deepgram for real-time transcription. The extension receives caption text and saves the session and transcript locally so you can review it. If you choose to save the transcript, it is sent to your ClearScribe Meetings account.

The optional in-page captions overlay is added to the selected webpage only as part of the Live Captions feature. Hiding the overlay does not itself stop caption processing; use the extension’s controls to stop Live Captions.

5. Web Research and webpage content

Webpage capture runs only after you choose to capture a page or selected text. The extension reads the page title, URL, and selected or readable page text in your browser. You can review the captured content before asking ClearScribe to summarize it, answer a question, or save it. Those actions send the relevant page information and text to ClearScribe for processing. Saving creates a Library note in your account.

6. Meetings, Library, and exports

When connected, the extension can display your ClearScribe meetings and Library items, including notes, Web Research, AI Memory, and meetings. It may retrieve the meeting or Library content needed for a feature you request. You can also request supported meeting exports, which are generated from the selected meeting and returned to your browser.

7. Meeting AI and service providers

When you request a meeting AI action, the extension sends the question or requested action and the relevant meeting or transcript context to ClearScribe. ClearScribe may process that information using Anthropic Claude or OpenAI, depending on the feature and provider availability. If you explicitly request web search in a supported meeting AI action, the request may also use the provider’s web-search feature.

Web Research summaries and answers are processed by OpenAI. Live Captions audio is processed by Deepgram. ClearScribe may also use infrastructure and other service providers to operate the requested features. These providers process relevant information on ClearScribe’s behalf or as described in their own privacy terms.

8. Local storage and server transmission

The extension uses Chrome extension storage for settings and authentication session information. Recording audio and Live Captions session data are stored in local browser databases for review and recovery. Captured webpage text remains in the extension until you request an AI action or choose to save it. Information is transmitted to ClearScribe or a relevant provider when needed to perform an action you initiate, such as authentication, uploading a recording, starting Live Captions, using Web Research, accessing account content, or saving a transcript or note.

9. Security and retention

No online service or storage system can guarantee absolute security. Local extension data remains in your browser until you discard it, remove the extension or its data, or otherwise clear the relevant browser storage. ClearScribe does not apply one fixed retention period to every server-side data category. Retention depends on the data, feature, account activity, available deletion controls, operational needs, and legal requirements.

10. Your controls and deletion

You control whether to connect the extension, grant optional website or microphone access, capture a page, start or stop recording or Live Captions, upload a recording, and save a transcript or research note. You can discard locally saved recordings and disconnect your ClearScribe account in the extension. Use available ClearScribe account controls to manage or delete server-side meetings, notes, and other saved content. Deleting local extension data does not delete content already sent to ClearScribe or third-party providers.

11. Changes to this policy

We may update this policy when the extension, its data handling, or applicable requirements change. The effective date at the top of this page identifies the current version.

12. Contact

For privacy questions or requests, contact ClearScribe at support@clearscribehq.com.